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How realjeet Handles Your Personal Data

At realjeet, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe transactions protectedRight to access your dataRight to request deletionIndia-specific jurisdiction
realjeet How realjeet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how we use your data, want to correct an entry on your account, or wish to submit a formal erasure…

Email Privacy Desk Send your data request or correction query to our dedicated privacy email.
Live Chat Support Our support agents are available via live chat inside your account dashboard.
In-App Help Centre The Help Centre inside the realjeet app contains a dedicated Privacy section where you…
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security at realjeet is built around verifiable practices, not marketing claims. We use encryption, access controls and regular audits to keep your data safe from the moment you…

Encryption in Transit and at Rest

All data exchanged between your browser or app and our servers is encrypted via TLS 1.2 or higher.

Cookie Policy and Consent

We use strictly necessary cookies to keep your session active, and optional analytics cookies to understand how you navigate the…

Account Security Controls

Two-factor authentication is available for all realjeet accounts.

Data Retention Schedule

We retain account data for as long as your account remains active and for the period required by applicable Indian…

Third-Party Data Sharing

We share your data only with payment processors (UPI, Paytm, PhonePe infrastructure partners) and identity-verification providers where local law requires…

Requesting Changes to Your Data

To correct, export or erase your personal data, submit a request through our privacy email or in-app Help Centre.

Your Privacy Policy Questions, Addressed

The questions below cover the most common concerns about how your personal data is used at realjeet — from what we collect when you deposit via UPI to how you can request a full copy of your account data. If your question is not listed here, the privacy team is available through email or live chat.

We collect your name, email address, mobile number and, where required by local law, a government-issued identity document. Device data such as your IP address and browser type is also logged for security and fraud-prevention purposes.

We store only the transaction reference and amount needed to credit your account. Full UPI IDs used in one-time transactions are not retained beyond the period required for reconciliation, and UPI PINs are never transmitted to or stored on our servers.

Yes. Submit a data-access request through our privacy email or the in-app Help Centre. After we verify your identity, we will provide a structured copy of your account data within 30 days, in line with applicable Indian data-protection requirements.

Send an erasure request via the privacy email or live chat, selecting the Data Deletion category. We process confirmed requests within 30 days. Note that some records — such as PhonePe or Paytm transaction logs — must be kept for the statutory minimum period before deletion.

We share data only with payment-infrastructure partners (for UPI, Paytm and PhonePe processing) and identity-verification providers where local law requires it. We do not sell or rent your personal data to marketers or any unrelated third party.

We use strictly necessary cookies to maintain your session and optional analytics cookies to improve the platform. You can adjust your preferences from the account settings panel at any time. Disabling optional cookies does not affect your ability to deposit, withdraw or play.

Contact our privacy team directly by email or live chat. If you are not satisfied with our response, you may escalate the matter to the relevant data-protection authority under applicable Indian law. We will provide the appropriate contact details upon request.